FAQs
Answers to Your Jewelry & Shopping Questions
At Harper & Stones, we want your experience with fine jewelry to be informed, confident, and delightful. Below you’ll find answers to the questions we hear most often — from gemstones and custom designs to care, shipping, and returns.
General Jewelry Questions
What’s the difference between natural and lab-grown diamonds?
Natural diamonds form deep within the Earth over billions of years, while lab-grown diamonds are created in controlled environments using advanced technology. Both share the same physical, chemical, and optical properties — what differs is origin, not beauty or durability.
Are your diamonds ethically sourced?
Yes — all of our diamonds, whether natural or lab-grown, are responsibly sourced to meet ethical standards and transparency.
What metals do you use in your jewelry?
We use premium precious metals including 14k and 18k gold (in yellow, white, and rose) and platinum — chosen for durability, brilliance, and comfort.
How do I determine my ring size?
You can use our ring sizing guide at home — or for the most accurate fit, we recommend a professional measurement at a jeweler.
Buying & Diamond Education
What are the 4 Cs of diamonds?
The 4 Cs — Carat, Cut, Color, and Clarity — are the core criteria used to evaluate diamond quality and influence both appearance and price.
Do you include diamond grading reports?
Yes, every diamond we offer comes with an independent grading report from trusted gemological laboratories.
How do I budget for an engagement ring?
Start with your overall budget, then explore engagement ring styles and diamond options that fit within it — from classic solitaires to halo designs in both natural and lab-grown diamonds.
Can I customize my jewelry purchase?
Absolutely — our bespoke design services let you create unique engagement rings, necklaces, bracelets, and more, tailored to your vision and story.
Custom Jewelry FAQs
How does the custom jewelry design process work?
You’ll work closely with our design team to choose metals, settings, gemstones, and style details. From concept to CAD previews and final production, the process is collaborative and transparent.
Are custom pieces more expensive?
Pricing is flexible based on materials and design complexity. Because you choose each element, custom pieces can be tailored to your goals and budget.
Can I include lab-grown diamonds in custom jewelry?
Yes — lab-grown diamonds are a popular choice for custom designs thanks to their beauty and ethical appeal.
